Customer Service Coverage: 9AM - 5PM
Team Leader: Shared
Email Support
Chat Support (Optional)
Ticket Management
Reporting and Analytics
Everything in Starter Pack, Plus:
Customer Service Coverage: 24/7 support
Team Leader: Dedicated
Chat Support
Ticket Management
Advanced Reporting and Analytics
Online Reputation Management
Everything in Business Essentials, Plus:
Telephone Support
Account Manager
Agent Recruitment Services
Consulting and Training
Excevo Ltd, 128 City Road, London, EC1V 2NX. Company Reg: 12980668
Flexibility to Choose Coverage Hours
Flexibility in Team Leader Options
Choice of Reporting tools
Chat Support
Online Reputation Management
Agent Recruitment
Consulting and Training
Excevo Ltd, 128 City Road, London, EC1V 2NX. Company Reg: 12980668