Use this calculator to compare a UK employee cost against Excevo support at £7/hour. Figures are for guidance and can be adjusted to reflect your own assumptions.
This calculator is a sales guide only and does not constitute tax, payroll, HR or legal advice. Employer costs and assumptions should be checked before making hiring decisions. Sickness days are an editable assumption and not a guaranteed figure.
Discuss the right support model for your team
Trained agents who work inside your systems and represent your brand.
A complete support operation with team leaders, reporting, QA and account management.
Lead generation, telesales and service renewal calls handled by trained agents.
Admin, accounts chasing and repeatable back-office processes delivered by Excevo.
IT support provided by our sister brand Client First Solutions.
AI-assisted customer service with Draft Mode, controlled Send Mode and human oversight.
External ecommerce protection product.
Support for sizing, returns, exchanges, dispatch, delivery and high-volume seasonal enquiries.
Support for bulky delivery, product questions, installation guidance, damaged goods and aftercare.
Support for sensitive customer enquiries, repeat purchases, subscription support and review management.
Support for renewals, cancellations, failed payments, plan changes, delivery schedules and retention conversations.
Support for product guidance, shade queries, ingredients, routines, returns and reviews.
Support for trade customers, service-based enquiries, admin processes, renewals and account chasing.